SEP clients not updating from local GUP
I need a solution Hi there,I have a problem with our local SEP clients not updating their definitions from the local GUP. We have our SEPM overseas and then two local GUPs here in our office, however,...
View ArticleSymantec Endpoint Encryption client software appears with broken UI on...
I need a solution Hello,Symantec Endpoint Encryption client software appears with broken UI on Microsoft Windows Server 2012 R2. Broken UI means missing buttons and weirdly shaped tabs. The SEE...
View ArticleHelp with CBT-Locker Ransomeware
I need a solution Hello Support,What can i do to help a client with CBT-Locker Ransomeware encrypted files?I can get the old files from the system restore on the 26th, but from 28th is corrupt.please...
View ArticleSymantec Endpoint Protection not updating since 5th Jan
I need a solution Hi All,I have an issue where my Symantec Endpoint Protection Version 11.0.5002.333 will not update. The most recent Definition is 05 January 2015 R19I have tried running live update...
View ArticleMake better filters: frontend (desktop/laptop) and backend (servers)
OS filtering If you want to add two filters, to separate all the front end computers (desktops/laptops) from the back end computers (servers), follow these steps.Step 1.Create two extra values for...
View ArticleHow to turn off Firewall
I need a solution Hello I have about 150 pcs that are being blocked from our NAC because of the SEP firewall. How do I turn off the firewall for these 150 pcs?solo
View ArticleSEP 12.1.4 and Adobe Flash Player
I need a solution Environment- Windows 7 Pro clients, IE 9, SEP 12.1.4, Adobe Flash Player and Adobe Reader.We're just seeking information - haven't given this one much thought until recently.Does/How...
View ArticleDowloader.Ponik - Cryptolocker encrypted
I need a solution Hi All,Received file (prozellanfabrik_frauenthal_gesmbh.cab) in the email attachment. After extracting the .cab file found one .scr file, when double click which opened in MS Word...
View ArticleSymantec Endpoint Client 11 not getting definition updates from live update...
I need a solution I have symantec enpoint clients which require updated definitions. Client version is SEP 11.x, the client is configured to get updates from the SEPM server and Live update site,...
View ArticleSMSME 7.5 using up to much memory, how to throttle its usage?
I need a solution We are running and SBS2008 Server with Exchange 2007. It ran very well until we installed Symantec Mail Security and now it runs very very slow.Task manager is showing the process...
View ArticleLU error: Completed but 0% downloaded
I need a solution I am unable to update my definitions. Our office is using Endpoint Protection 11.x. Previously, I was completely unable to update the definitions using my roaming profile. A...
View ArticleWill impact anything to SEPM If we upgrade MS IE version to latest
I need a solution Will impact anything to SEPM If upgrade MS IE version to latest
View ArticleHow to Silently Uninstall Network Threat Protection on Version 11.0.5
I need a solution I'm looking to silently uninstall the Network Threat Protection silently via a command line. I've used the following to uninstall the Firewall silently:MsiExec.exe /i{product GUID...
View ArticleInstall Fails almost immediately
I need a solution I am trying to install SEP 12.1 RU5 on a Server 2003 machine.When I launch setup.exe, it fails almost immediately. Digging through the MSI logs, the culprit seems to be Action ended...
View ArticleSEP 12.1 vs. Oce` Printer Accounting
I need a solution We are running locally SEP 12.1 on our Win7 systems and also run an Oce` Colorwave 650 printer (network) and the Oce` Accounting package for job tracking and billing.I have over 30...
View ArticleSymantec Intelligence Report: December 2014
Twitter Card Style: summary Welcome to the December edition of the Symantec Intelligence report. Symantec Intelligence aims to provide the latest analysis of cyber security threats, trends, and...
View ArticleUser Mode (Without Active Directory) Policies
I need a solution Hi all,I´m implementing SEP 12.1, and using device and app control.I want to unlock devices per user, so if the user logon on the machine it must receive the policy that unlock USB...
View ArticleSEE v11 Requires Pre-boot Authentication?
I need a solution Our use case does not allow for us to require PreBoot Authentication but based on what I'm doing in my test environment it appears that we now have to force users to register and to...
View ArticleExecutive Weekly Status Report
I need a solution I find the executive weekly status report very useful, however my company uses macs and are unable to open the file type. Is there a way to change the report to an html viewable...
View ArticleSEP Small Business 12.1.4
I need a solution I'm running SEP 12.1.4 unmanaged. I noticed a month or so ago that it stopped updating. I've tried uninstalling, reinstalling and clearing definitions using this link...
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