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Compatibility with Surface Pro 3 / Error registering

I need a solution We are doing a Demo of the Symantec Endpoint Encryption product and I am having trouble getting the software running on a Surface Pro 3.  Most other devices have worked without an...

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Server OS not Encrypting anything but C:\ (Trial Version)

I need a solution I am working on a trial version of the software and have run into an issue.  I was able to install the management console and create the installation packages but on my servers when...

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PGP Disks broken under Mac OS X Yosemite 10.10

I need a solution Yesterday's release of Apple's OS X Yosemite breaks PGP Disks permanently. The volumes are not seen by Finder, yet SED reports them as mounted. Desktop Encryption is version...

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SEPM 12.1.5: Can't do Communications update due to IPS

I need a solution Hi all.  I have a customer who has a SEPM on a Win 7 Pro machine.  All clients are either Win 7 or Win 8.  These clients were all pointing to a previous SEPM that was on a computer...

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Sav for Linux doesn't return scan result

I need a solution Hi all,I need to start a manual scan with a bash script and evaluate the result to perform distinct actions if it returns 0 or 1 (infected or not infected).However, sav doesn't...

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SMG using Radware AppDirect

I need a solution Hi,Does anyone has used Radware AppDirector to balance SMG? I've a customer using it with DSR (Direct Server Return) but it's not supported by SMG.If anyone has used it, which kind...

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SEPM 12.1.5 Export client very hit-or-miss

I need a solution Since upgrading my SEPM servers to 12.1.5, it is very frustrating to export clients from the admin console.I right-click on the package I wish to export and go through the options to...

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SMG not flagging some messages as SPAM

I need a solution I am having problems with some Spam messages making it through one of our SMG servers over the past several weeks, but gets properly flagged as Spam on another SMG server we have.I...

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The Symantec Intrusion Prevention add-on

I need a solution  I did a few client upgrade test today and users are noticing the a pop-up stating "The Symantec Intrusion Prevention add-on from Symantec Corporation is ready for use.", with the...

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SEP client report on existence of specific files

I need a solution Can the SEP 12.1.x client detect or report on the existence of certain files on every computer in the environment?  For example, regardless of whether the file is an executable or...

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Dropbox users targeted by phishing scam hosted on Dropbox

Fake Dropbox login page attempts to steal credentials for popular email services. Fake Dropbox login page attempts to steal credentials for popular email services.Read more...

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SEP 12.1.X Old Virus Definitions Email Frequency

I need a solution I have enabled the Virus Definitions Out-of-date Notification to send an email when definitions are more than 5 days old on a server. No problem. I now get an email when defs are...

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some virus file in usb

I need a solution virus in usb and symantec antivirus is not remove it or not detect it.antivirus is 12.1 ru5 and updated.How can i clean it?

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Option to disable triggered daily scans in all SEP versions

Please add option to disable triggered daily scans (when new definition arrive) in all SEP versions. This option must be user configurable, not with policy via SEPM. Many people over the world (my...

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Endpoint Protection and Null sessions

I need a solution I am seeing nullsessions being denided on some of my workstations.  Not int he thousands but occasionals.  I have narrowed it down to either SCCM or Symantec.  I know in SCCM you can...

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Possible zeroaccess Infection

I need a solution I have a possible infection and would appreciate someone looking into this.  My computer has very sluggish behavior and seems to take forever to do anything, even when nothing is...

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SEPM Disaster Recovery

I need a solution Hello everywhere I need to perform would appreciate your comments and suggestions on how it should be done properly Current SituationSEPM 12.1 RU1 installed with SQL instance on SQL...

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Adding Exclusions in Endpoint protection

I need a solution What is the best way to add and manage exclusions in endpoint protection and how to exclude..1- On SEPM server (as policy) for a group of clients?2- For specific client, via endpoint...

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Client machines are different in two sites

I need a solution I have a questions regarding clients connecting to SEPM in a multi-site environment. In the main site and in the remote site, the total number of clients are not the same. Is this...

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Issues with Symantec Endpoint Encryption Version 11.0 (Build 6753)

I need a solution We just procured a multitude of HP ProDesk 600 G1 desktops. When installing the Symantec Endpoint Encryption agents and we reboot the workstation. The Windows 7 operating system...

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