Howto quarantine messages from connections where no reverse DNS record exists...
I need a solution Hi,my SMG is configured to "reject connections where no reverse DNS record exists for the connecting IP address" under "Protocols/Settings".However I noticed that sometimes SMG drop...
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Problem updating of the definition of virus and spyware using a GUP
I need a solution Hello, I have a SEP client installed on a Windows 7 post connecting to a GUP to retrieve its updates .The GUP connects to a LUA server to retrieve its fixed time updates: But the...
View ArticleSEP Manual Scan Logs
I need a solution The Logs generated from a manual scan or by triggering DOscan.exe are as follows2D0104101917,2,2,1,JENYY0123123,123456,,,,,,,16777216,"Scan Complete: Risks: 0 Scanned: 1...
View ArticleLicence status count does not match licenses installed.
I need a solution Hi,We are running SEPM 12.1 RU4a on Windows Server 2012 R2 and we have an issue with the licence status reporting. We have 1860 licences installed (a number of different slf licence...
View ArticleAdd Application Control (Log files written to USB drives) detections to...
Our local forensics guy suggested this enhancement. Symantec Endpoint Protection creates entries for malware detections in Windows Application event logs so it would be useful to add Application...
View ArticleSymantec Endpoint 12.1 (RU5) clone prep tool not working on 64-bit machines
I need a solution The latest clone prep tool referenced in this KB article was recently updated because it was not working with v 12.1 (RU5). http://www.symantec.com/docs/HOWTO54706 The 32-bit tool is...
View ArticleSMSME 7.5.0.56 generating lots of "detected a message with an unscannable...
I need a solution I just installed the latest version of SMSME, 7.5.0.56 yesterday, and now I am getting tons of Administrator alerts about unscannable attachment or message body, including RSS feeds,...
View ArticleSMSMSE 7.0 RapidRelease FTP Defs Download but won't update
I need a solution Hello!I have SMSMSE 7.0 installed on six Win 2008R2 Server/Exchange 2007 servers. Each server has SEP Client 12.1.5 installed with only Virus and Spyware Protection and Proactive...
View ArticleManaged to unmanaged after server dies
I need a solution Is there any way to convert a base of computers with SEP Small Business Edition v 12.1.2015.2015 from managed to unmanaged clients?The SEPM these were pointed to died and we have no...
View ArticleTrouble with install of SEPM 12.1 and Liveupdate
I need a solution My company recently purchased the license for the newest version of SEPM (12.x) for our small network, because we reached the end of the previous versions lifespan and were no longer...
View ArticleVirus definition "Not Available" after upgrading SEP
I need a solution Hi All,After upgrading the clients from 12.1.4 to 12.1.5 we are facing most of the clients showing Virus definition "Not Available".We are using SEPM auto upgrade feature to upgrade...
View Articlebest practise applying on srpm for alert if any client become source of attack
I need a solution Hi All,What is the best practise applying on srpm for alert if any client become source of attack, any client spreading worm accross network? please submission your best reporting or...
View ArticleNeed to change 'Move Client' option in Collapsed Mode
In SEPM -> Clients Tab -> Search Client, when we select a client and click on 'Move Client' option, we get a list of groups in SEPM in expanded mode. For users who have multiple sub-groups,...
View ArticleLocate Symantec Endpoint Manager
I need a solution I've just taken over support for a small network. They have 10 workstations, 1 server (SBS 2011).The server and all but one client have Symantec Endpoint Protection version...
View ArticleSAVFL unmanaged - 3 questions
I need a solution I have installed an unmanaged Symantec AntiVirus for Linux 12.1.5 client. I have downloaded the latest virus definitions. I saw links for a tool to update virus definitions but it...
View ArticleNo show progress bar during installation
I need a solution hi everyone,Good dayIm installing SEP 12.1.5, using push deployment wizard, created customize package show progress bar unfortunately, when i install the package, no show progress...
View ArticleSEP Manager version 12.1.3001.165 virus definition update issue
I need a solution Dear all,I am currently using SEP Manager version 12.1.3001.165 and already been able to manage the client fro the console.However, I would like to check if I can use the SEP Manager...
View ArticleSEE faulty HDD
I need a solution Hi,How do we decrypt the SEE drive encryption if the HDD is faulty and need to send it for repair? 1424079893
View ArticleExclude offline clients for reporting old virus definitions
I need a solution Dear CommunityI am receiving daily alerts for any SEP client with outdated virus definition.As I have a number of client computers which are offline for extended periods (longer than...
View ArticleEnforce Server Database Storage
I need a solution Hi,Just a quick inquiry. We’re planning to connect a network storage to Enforce Server. Is it possible to create additional tablespaces on that new storage/partition? Will Enforce...
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