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OS will not load, cannot decrypt via boot media

I need a solution I have an encrypted Dell XPS laptop with an SSD that will not boot into the OS. I've tried decrypting it using a PGP recovery disc (tried 2 different discs, 1 that we have been using...

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SF/Bay Area Data Loss Prevention User Group Meeting - September 9

Location:  PayPal Time: Tue, 09 September, 2014 - 11:00 - 16:00 PDTPlease join us for the next San Francisco Data Loss Prevention User Group meeting on September 9th at the offices of PayPal from 11...

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Comprehensive Risk Report displaying "no data"

I need a solution I'm running Symantec Endpoint Protection Manager 12.4.4023.4080, and the monthly risk - comprehensive risk report is showing no data for all categories. We have 30 clients in...

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PGP Key Management Process Simplified

High Level Personal PGP Key Management Managing PGP keys at the enterprise level requires a tool like Symantec Encryption Management Server. Individuals need to be able to manage there PGP keys as...

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Changing an unmanaged client to managed client

I need a solution Hi, We were having initially sepm 12.1.671.4971 which didn't support win 8. We have downloaded and installed unmanaged clients for win 8 build.  Now, we have upgraded to sepm...

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Symantec diagnose tool

I need a solution Which is the symantec diagnose tool to find out the issue of any client?

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SEP 12.1.4013 running exe files from DFS on Win8.1

I need a solution Hello!I have read this article http://www.symantec.com/docs/TECH206150 and I have the same issue on three computers with Windows 8.1. My SEP client installed is 12.1.4013.4013. As I...

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Tinder Spam: A Year Later, Spammers Still Flirting with Mobile Dating App

Spammers use bots on dating app to convince users to install games and sign up for adult dating and webcam sites.Read more...

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Attack: Microsoft RDP CVE-2012-0002 3

I need a solution Good Morning - A whole bunch of our users received  this message:[SID 25610] Attack: Microsoft RDP CVE-2012-0002 3 detected.I have read your info page on the error but can you...

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Agent Deployment Issues

I need a solution Hi All,We recently upgraded SEP to latest version based on HeartBleed vuln.  Once we completed, we made a new package available to all SEP agents.  For some reason, all agents seem...

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Live response vs. Traditional Forensics

The term live response is being heard more and more frequently but what exactly is it and how does it differ from traditional forensics.Live response and traditional forensics have a lot in common in...

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DLP 12.0.1 Scanning exchange 2013

I need a solution Hello all , I know that exchange 2013 is not officially supported with DLP 12.0.1 . I was wondering that have any of you succuesfully ran a scan on exchange 2013 as a discover target...

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SMS 7.5 / Exchange 2013 SP1 / new install not doing any filtering/logging

I need a solution Hi, I have a greenfiled Exchange environment for my new employer. We migrated away from another group managing/hosting our Exchange.  We're a non-profit and we don't have a support...

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GUP update error

I need a solution All of a sudden, two of my gups start to show the error "[2152:2288] Fail to send the connect status change to TrayIcon, retry later"Definitions are up to date, green circle is...

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altiris agent

I need a solution How can i get verify from altiris agent inventory that where dlp agent install and where it pending?

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Java Signed Applet

I need a solution Hi,We are developing a web interface to our device and we have used the Applet to show the graphical representation of data in web interface. As per new Java security policy applets...

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Symantec Critical System Protection Agent 5.0

I need a solution I would like to upgrade the OS from 2003 to 2008 (32bit) and found that the software of Symantec Critical System Protection Agent 5.0 is running the system. Under the KB where can...

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Filtering .pif (Program Information Files) to protect against Zberp Trojan

I need a solution I was passed the following email today regarding an evolved version of the Zberp Trojan"An evolved version of the Zberp Trojan has recently been used to target business’ financial...

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Can SEP12 virus definitions be used with SEP11 Clients and Mgmt Console?

I need a solution Do not want to upgrade to SEP12 yet from SEP11, so would like to know if SEP12 virus definitions are backwards compatible?

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SEP (build 4126) won't install

I need a solution The standalone install goes most of the way through; then hits a certain point and rolls it all back. I can't get the SEP_INST.log file here yet; the machine doesn't have CD/DVD...

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