I am trying a fresh install SMSMSE 7.5 on Windows 2008 R2 x64 with Exchange 2010 Edge Transport and get an error "Failed to install AV Transport Routing Agent". The installation halts and seems to not roll back and is installed in an incomplete state. An uninstall or reinstall failes with Error 1722. There is no AV client, UAC is disabled, and Data Execution Prevention is disabled.
The verbose logging shows;
: Installing AV Transport Routing Agent, please wait...
MSI (s) (D4!C4) [08:03:05:507]: Closing MSIHANDLE (533) of type 790531 for thread 1220
MSI (s) (D4!C4) [08:03:05:507]: Creating MSIHANDLE (534) of type 790531 for thread 1220
-- SAVFMSEInst.dll MSI_Logging -- "C:\Users\ADMINI~1\AppData\Local\Temp\{79D5A~1\ExeMonadE2K10_E2K15.exe" install-transportagent -name SMSMSERoutingAgent -transportagentfactory Symantec.MailSecurity.Server.TransportAgent.SMSMSERoutingAgentFactory -assemblypath "'C:\Program Files (x86)\Symantec\SMSMSE\7.5\Server\Symantec.MailSecurity.Server.TransportAgent.dll'"
MSI (s) (D4!C4) [08:03:05:507]: Closing MSIHANDLE (534) of type 790531 for thread 1220
MSI (s) (D4!C4) [08:03:08:554]: Creating MSIHANDLE (535) of type 790531 for thread 1220
-- SAVFMSEInst.dll MSI_Logging -- ====> Failed, exit code : 106
MSI (s) (D4!C4) [08:03:08:554]: Closing MSIHANDLE (535) of type 790531 for thread 1220
MSI (s) (D4!C4) [08:03:08:554]: Creating MSIHANDLE (536) of type 790531 for thread 1220
-- SAVFMSEInst.dll MSI_Logging -- Failed to install AV Transport Routing Agent.
Researching I found and verified that the key "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PowerShell\1\PowerShellSnapIns\Microsoft.Exchange.Management.PowerShell.E2010" is present.
I am able to manually remove SMSMSE using the script http://www.symantec.com/business/support/index?pag...
After an incomplete installation I did try manually installing the AV Transport Routing Agent using this REF: http://www.symantec.com/business/support/index?pag...
The agents did install but when launching the SMSMSE console I kept getting multiple errors. I would prefer to just have the installation complete in its entirety to ensure all components are installed correctly.
Thank you for your help !!!