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PGP Universal Question - Passphrase

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I need a solution

Hello!

I understand there is a feature that is allowable on PGP Universal that allows users to reset their own passphrases.  We have not historically used that feature, but I wanted to get some more details about it. 

The description of the feature is as follows:

"Allow users to reset their passphrase by email - This allows external users the ability to reset their PGP Universal Web Messenger passphrases by email. This option creates a link on the PGP Web Messenger Login page."

Can you please give me a little more details about what happens when someone requests to reset their passphrase with this feature enabled?  Is there a security question that is asked, or what happens when this is done?

I appreciate any assistance you can provide.

Thanks!

Kristen


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