Hi,
I admin a server which has been running fine for 9 months, but 2 weeks ago started failing on sending emails to any hotmail addresses.
The server is not performing any spamming or bulk email activities at all - just the normal day-to-day activities of a real estate agent.
The Microsoft SNDS page informs that Brightmail is blocking with a bad IP reputation (5.77.49.11)
I've been through the FAQ and nothing is relevant. Basically I'm at a loss with this and losing business due to failing with all outbound emails to hotmail accounts.
My ISP is drawing a blank and I really need to resolve this - but as I'm not a symantec customer, I cannot get support via the normal support process despite spening an hour and a half on the phone
I'd be really grateful if someone could point me in the right direction to be able to speak to someone to get an insight on what I need to do to clear this up.
Thx,
Simon