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SEPM 12.4 - Application Monitoring/Exception for .MSI file?!

I need a solution

Hello Community!

I am trying to add an application monitor/exception for a .MSI file but am finding that the Endpoint Protection Manager Console will only monitor executables (.exe) and the exception for .msi that I currently have doesn't seem to work. Is there any way to add an applicaiton to monitor or an exception to a .msi file? What about DLL files?

The reason I am trying to do this, is because I strongly believe I am getting a false positive for an application called SubtitlePlusApp (http://www.subtitleplus.com/splus001/www/index.html). It resides in a users downloads folder during detection (e.g. - C:\Users\%USERNAME%\Downloads\subtitleplusapp.msi)

 

Any help would be awesome as I am getting tired of all the alerts :p

 

Thank you!

 

--

Casey


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